When was the last time someone used jargon and you had to ask for clarification? How often do you think “if only we could all speak plain English instead of this mumbo jumbo”?
In our professional context there is no shortage of technical language which builds barriers instead of bridges.
That’s where being able to explain complex things in simple terms makes you stand out.
Start by reviewing your emails
If you want to cut through the jargon fog, start with your emails.
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Write in plain English.
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Use short and clear sentences.
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Always review before you press send.
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Cut out unnecessary fluff and use simple words.
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State your request first, then follow-up with the required information.
When you start writing clear and concise emails, you get faster responses from people. This reduces the back and forth exchanges and gets you back to your actual work quicker.
You’ll start noticing how convoluted written conversations can be, and YOU can put an end to it.
Next, clear up your presentations and reports
You’ve practiced with your emails, now use that same simple language in the documents you create.
Sounds scary at first, because you have probably been taught to write so you sound sophisticated. Don’t worry, I’m still trying to let go of my obsession with German-style sentences that stretch across several lines.
When you take that simple language and use it for reports and presentations, you suddenly make content more accessible for a wider audience. Imagine the delight when they read something they can understand without using a dictionary. They can use your information and get on with their job. Fantastic! That’s how it should be!
And finally: speak so even non-experts can understand you
With expert audiences you can use all your jargon words. But even in those situations I recommend: talk like you would with people at a BBQ or in the pub.
It’s so refreshing when someone explains a complex topic really simply.
For example, I am really interested in health and biology. I like having nurses and doctors explain stuff to me and they’re welcome to use medical language, as long as they immediately explain things in layman’s terms.
That’s a great habit to form. Every time you have to explain a specific topic and you use technical language, define terms immediately. It takes a few extra breaths but helps everyone move forward with a shared understanding. People will thank you.
Taking complex topics and breaking them down in simple language is a big part of my job as an evangelist. It’s something I enjoy and a skill I have built. I have experienced first hand how useful this skill is so I encourage you to practice it whenever you can. There are zero downsides. I promise.
Have a great week with clear conversations and a new level of shared understanding.
Eva